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FAQs
Our custom suit ordering process begins with selecting your preferred fabric and style. You’ll then provide your measurements or schedule a fitting appointment. Once confirmed, our expert tailors will craft your suit to perfection.
We require 15 crucial measurements. Full Shoulder, Full Sleeve, Full chest, Stomach, Hips, Front Chest, Back Chest, Jacket, Pant waist, Lower Hips (for pants), Thigh, Full Crotch, Pant Length, Biceps/ Arms and Neck size. Don’t worry if you’re unsure; our measurement guide will walk you through the process step by step.
Typically, you can expect your custom suit to be delivered within 2-3weeks from the date of order confirmation. Rush options are available for expedited delivery at a $250 charge.
You can customize various aspects of your suit, including lapel style, button placement, lining color, pocket style, and monogramming options.
Absolutely! We offer a concierge service, We can come to you! Alternatively, you can follow our detailed measurement guide for accurate self-measurements.
Yes, we provide complimentary alterations to ensure your suit fits you perfectly. Simply contact our customer service team, and we’ll assist you with the process.
Our custom-made garments are one-of-a-kind and we will make every effort to deliver you garments that have a fit personalized just for you. Due to the nature of a custom garment tailored for you, we are not able to do a return when your order is placed. If your garments arrive and you would like to make a fit adjustment, we offer complimentary alterations within thirty (30) days of its delivery and notification of arrival. We will gladly remake the garment if you are dissatisfied with the fit after two rounds of alterations.
In an event you need an outside alterations, please notify us. Once you’ve notified us of the alterations required, you can proceed with them externally, and we’ll reimburse you for expenses up to $100. Just submit a copy of the alteration receipt for a refund.
Yes, we offer special discounts for group orders such as wedding parties. Contact us for personalized assistance and pricing options.
Our pricing includes standard customization options and complimentary alterations. Additional fees may apply for certain premium fabrics or extensive alterations beyond our standard offerings.
Absolutely! We can come to you for a fee depending on the commute.
We offer fabric swatches so you can feel the quality and see the colors and patterns in person before making your decision.